Contact Data

We use your contact data to contact you regarding your order/inquiries as and when needed. The legal basis for processing this data is the performance of our contract with you.

Data Retention:

We will not retain your contact data longer than required for our business purposes. If you have created an account on our website, we will retain your contact data for as long as your account is active. If you subscribe to receive newsletters on our website, we will retain your contact data until you unsubscribe from receiving marketing material. For any orders placed through our website as a guest, without account creation, we will retain your contact data for a period of three years from the date of purchase.

Account Data

We use your account data to create a user account for you and to enable you to log into your account and view your past transactions as well as conveniently place your orders from within your account. The legal basis for processing this data is the performance of our contract with you.

Data Retention:

We will retain your personal data on our record for as long as your account is active. We will remove your personal data from our records three years after the termination of your account unless we are required to retain this data for our compliance with any legal obligations.

Customer Support Data

We use your support request data to respond to your requests. Our legal basis for processing this personal data is our legitimate interest.

Data Retention:

We will only keep support messages and inquiries on our record for a maximum period of two years from the date of last communication with you.

Transaction Data

We will keep a record of your purchase to deliver our product to you, to address any disputes or issues arising with the purchase and for our own accounting purposes. Our legal basis for processing this personal data is the performance of our contract with you.

Data Retention:

Where you have a user account on our website, we retain this data on our records for as long as your account is active. If you do not have an account on our website, we will not keep your transaction history on our record for longer than three years from the date of purchase.

• • ‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.’’
  • https://www.horushelmet.com will not pass any debit/credit card details to third parties.’’
  • https://www.horushelmet.com takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, https://www.horushelmet.com (website) cannot guarantee the security of any information that is disclosed online.’’
  • https://www.horushelmet.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
  • “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.
    
    

Shipping Data

We use shipping data to deliver your ordered products to the specified address. Our legal basis for the processing of this data is the performance of our contract.

Data Retention:

Where you have a website account, we retain this data on our records for as long as your account is active. If you do not have an account on our website, we will not keep the shipping address on our record for longer than three years from the date of delivery of the product ordered.

Payment Data

We use the payment data to bill you for your ordered product. Our legal basis for the processing of this data is the performance of our contract.

Data Retention:

Where you have a website account, we retain this data on our records for as long as your account is active. If you do not have an account on our website, we will not keep the billing address on our record for longer than three years from the date of purchase.

Product Review Data

We may use the content of your product review on our website and other social media pages. Please note that your name/username will be displayed with your review. Please do not share any personal information in public reviews that you do not wish to be publicly visible to others. Our legal basis for processing this data is our legitimate interest.

Data Retention:

We will keep your product reviews on our website or other social media pages for as long as we are in business unless you specifically request us to remove your review from our website, in which case we may continue to use the content of the review by anonymizing your personal data.

Data Collected through the use of Cookies

We use this data to understand how our users use our website to improve our user experience, for web performance analytics, and to serve relevant advertising to you. Our legal basis for this processing is your consent, which you grant us when you continue to use our service by accepting our cookies.

Data Retention:

Each cookie is retained for a specified period of time. To learn more, please visit our cookie policy.

In addition to the above mentioned legal basis, we may also retain any personal data that we collect for our compliance with our legal obligations, court order, or to assert our legal rights or defend any claims. Where we request your consent to the processing of your personal data, you may withdraw your consent at any time. Please visit the ‘Your Rights’ section to learn more about your data rights.

6. Cookies

To the extent required by law, we use cookies, pixel tags, and web beacons on our website with your consent. We also use third-party analytics tools on our website, such as Google Analytics, which use cookies and collect personal data such as your IP address when you visit our website. Cookies are small files that contain data that is used to identify you as a unique user. You can tell your browser to decline all cookies or to indicate when a cookie is being sent. If you decide to decline cookies, you may not be able to use some parts of our website. For more information on cookies, please visit our Cookie Policy.